Where to Stay in Zermatt for a first time visit

Where to Stay in Zermatt for a first time visit? An insider’s guide 2024

Are you ready to learn something about Zermatt before visiting it? This small village is home to Matterhorn Mountain, famous for appearing in the Toblerone chocolate packaging. I can confirm that the Matterhorn is one of the most recognizable peaks in the whole world. Imagine enjoying this mountain idyll, where you can have the best relaxing vacation. By that, we mean without the noise of petrol cars, as Zermatt is a village with only electric vehicles that can move at a particular time and along a specific path. Therefore, you must have thought that getting here would be a problem.

The solution is simple, and it is located in the nearby town of Tasch, where you can leave your car and take the train to one of the most beautiful ski trails in Switzerland. Also, Zermatt is covered in snow all year round, so you can ski here in summer.

Furthermore, it is the birthplace of Alpine tourism and has Europe’s highest car cable station, 3883-meter-high. Apart from skiing, there are also beautiful hiking trails, and I can still smell the traditional Swiss cuisine. I can’t get it out of my head, from the warmest Swiss traditional bread with toppings and cheese to the scrumptious chocolate that comes great after skiing.

Question: Where to stay in Zermatt for a first-time visit?

If you are in Switzerland for the first time, I recommend spending at least one week in Zermatt. The best months to visit are from July to October, after which the standard winter crowds begin.

If you are looking for advice on where to stay in Zermatt, I would initially advise you to choose according to hotel and accommodation preferences, rather than location, because the village is relatively compact and almost all Zermatt hotels are 15-20 minutes from the centre and a maximum of 700 metres from the nearest ski lift.

Even if you are looking for a budget stay in Zermatt, you can consider the nearby town of Tasch. We know that different types of people require different advice on travel accommodations. This guide includes the best areas for

  • the first time visitor
  • Families
  • Couples
  • Luxury & Design
  • Solo-Traveler
  • on a budget

Are you more of a visual learner/travel planner?

Lucky for you, we’ve included a map with all of our favorite neighborhoods and handpicked hotels for all of your travel needs.

Check it out below to get a better idea of where you should stay for your first or next visit to the Zermatt.

Read more: Looking for your next travel destination? We have a detailed guide to 7 days in Switzerland.

(This guide is always up to date, the last updated April 2024.)

But, first things first:

Here is the question: Where to stay in Zermatt for a first-time visit?

The answer is simple: Tourists or travellers have no better chance to get to know the city than to visit the busiest and the world’s most exclusive shopping centres in the Bahnhofstrasse Area in Zurich.

Bahnhofstrasse is the main shopping street. Located near the central train station, it is the most significant place and the most recognizable first and last station for every tourist. Downtown Street is more upscale than Bahnhofstrasse; this part also offers the best of Zermatt, such as exciting fashion brand stores, restaurants, and cafes.

And here is a travel checklist for Zermatt. Some of these areas include:

  • Zermatt Railway Station
  • Restaurants and Cafés
  • Shopping
  • Matterhorn Museum

Why do we recommend these areas?

As I already mentioned, Zermatt Railway Station is an inevitable stop as it is the first area upon arrival. Even the local trains to the nearest picturesque villages depart from here.

Are you familiar with the term “apres-ski?” This term refers to all the activities you have throughout the day. In addition to skiing, this would include a coffee, tea, or rum break and lunch in one of the local or fine-dining Michelin-star restaurants.

There are small trendy stores on the main street with clothes and souvenirs. You should not underestimate the small, sweet culinary tokens; look for them in Migros Supermarket.

Matterhorn Museum was founded in 1865 and bears witness to the history and culture of this place. As part of the museum, there are several smaller galleries and two to three well-preserved historical buildings. The museum entry is free if you have a Swiss Travel Passport.

Here’s a full map for you to understand the different areas.

Please note: those might not be the exact names of the districts, neither its absolute borders. I just tried to simplify this information.

📍Best Area:Bahnhofstrasse Area
👨‍👩‍👧‍👦 Best for Families:Chalet Ulysse
👩‍❤️‍👨 Best for Couples:Haus Andorra
💎 Best Luxury HotelAlex Lodge
🤩 Best Design Hotel:Chalet Altesse – Premium Apartments
😎 Best for Groups:Chalet Z`Wichjehüs
🦸 Best for Solo-Traveller:Unique Hotel Post
💃 Best Hotel for Nightlife:Backstage Boutique SPA Hotel
🤑 Cheapest Place to stay:Matterhorn Inn
👌 Safest Area: Winkelmatten

1. Best areas and handpicked hotels for Zermatt

Continue scrolling or pick your group and travel type on the menu:

1.1 Families
1.2 Couples
1.3 Luxury Traveler
1.4 Design Traveler
1.5 Groups
1.6 Solo-Traveler
1.7 Nightlife-seeking traveler
1.8 Budget Traveler

1.1 Families

Apart from St Moritz or Gstaad being one of the most renowned winter destinations in Switzerland, there are many more places worth seeing. Suppose you are looking where to stay in Zermattare with children and family; this might be the place to spend a quality vacation to remember, from beautiful views and delicious food to opportunities for beginners to learn to ski.

Even if you don’t ski, there are plenty of things to keep you busy in the picturesque mountain village, with or without children. A particular advantage of Zermatt accommodations is that getting to the city is relatively straightforward. The best option is to land in Zurich, which is only 3 hours from Zermatt.


The southern part of Zermatt hides the most beautiful panoramic views from the comfort of your chosen hotel. Unlike other neighbourhoods, Winkelmatten is quieter and can offer a relaxed family vacation. Furthermore, it is a residential area with beautiful chalets, but you can also find an excellent choice of luxury hotels. Also, the location is in your favour. Even though you are in a more peaceful spot, the centre is within 15 to 20 minutes on foot.

Zermatt Village Center

Make it easy for you and your family to explore and enjoy together. You can also organize tobogganing if you are up for some adventure. If you are wondering where to stay in Zermatt, don’t worry; all hotels are close to you, and many offer family rooms. As a family-oriented restaurant, I will single out Restaurant Du Pont, which also provides a special children’s menu.

Handpicked accommodations for families

Chalet Ulysse, Winkelmatten

Chalet Ulysse is one of the Zermatt top hotels with four bedrooms for eight people or two bedrooms for four guests. All rooms have single beds, but you can get a double bed as well. The accommodation has a spectacular location, 250m from the ski lift and 10 minutes from the centre.

The rooms have a split-level interior and lavish decor, and they offer access to a sauna, outstanding coverage, and a Wi-Fi connection. Finally, don’t forget to immerse yourself in the majestic views from your room’s balcony or terrace.

Book Chalet Ulysse here

Relax and unwind at Chalet Ulysse

Have a great time at Chalet Ulysse

Monte Rosa Boutique Hotel, Zermatt Village Center

Monte Rosa Boutique Hotel is a superb five-star hotel, justified by the beautiful spa and two swimming pools, the bar with top cocktails, the refined restaurant and the spacious large suites. You can also enjoy a family room with a baby.

This Zermatt accommodation represents a perfect blend of 150-year-old buildings and up-to-date luxury. For the best experience, I recommend Whymper or Monte Rosa Suites.

Book Monte Rosa Boutique Hotel here

Private room at Monte Rosa Boutique Hotel

Have a pleasant stay at Monte Rosa Boutique Hotel

 1.2 Couples

Even if you are not into skiing or have only come for one day to Zermatt, you have enough activities that include strolls, museum visits, an excellent Swiss traditional lunch or simple relaxation in the wellness centres with a beautiful view of the mountain.

If you are a dynamic and sporty couple and love hiking, imagine 400km of hiking trails waiting for you. I recommend the Schaeferstube, a beautiful restaurant where you can take a break in the middle of the path.


Winkelmatten is located above the centre and offers adventure and excellent wellness resorts. Just a step away from nature, the neighbourhood will prepare you for a romantic and memorable getaway in the Swiss Alps.

Zermatt Village Center

Does your partner like surprises and even more beautiful panoramic views? Well, take them to the Omnia Hotel view deck. Also, in the heart of Zermatt, a lovely 5-star hotel, Mont Cervin Palace, is open to guests from outside for coffee or lunch and will attract you with the perfect blend of luxury and romance.

Handpicked accommodations for couples

Haus Andorra, Winkelmatten

Haus Andorra is a very nice and modern studio apartment with beautiful views of Matterhorn. It has excellent heating and a sauna to relieve stress and anxiety, and every room has a balcony. Besides being a cozy studio, it is strategically positioned.

That said, the central station is only 15 minutes on foot, and this Zermatt accommodation is 150 meters from the first lift.

Book Haus Andorra here

Make yourself at home at Haus Andorra

Enjoy your time at Haus Andorra

Hotel Tannenhof, Zermatt Village Center

Hotel Tannenhof is a three-star hotel featuring a garden, terrace, high-rated bar, and restaurant offering Italian and Mediterranean food and excellent pizza. If I have to point out something as the best feature, it is the location, just 450 m from the ski lift.

Furthermore, the reception offers a ski pass sell point. However, if you are still unsure where to stay in Zermatt, I suggest a Deluxe Double Room with a balcony.

Book Hotel Tannenhof here

Experience comfort at Hotel Tannenhof

Have a wonderful stay at Hotel Tannenhof

1.3 Luxury traveler

Zermatt is one of the most charming mountain resort towns, whether about accommodation or fine dining restaurants. For luxury lodging, I’ve found some of the Zermatt top hotels, designed for travellers who enjoy the finer things in life.

Also, here are some suggestions for great restaurants – Restaurant Julen, where chef Joe Lackner surprises you with a new menu daily. My favourite was Massaman Thai curry. Finally, head to Pollux Restaurant to try the best fondue and enjoy a luxurious environment.


Winkelmatten has the most beautiful private chalets with private spas, lavish suites, personalized service, and gourmet dining, such as Brasserie Uno, Alpine Gour Prato Borni, The Omnia Hotel, and Capri.

Zermatt Village Center

In the centre are some of the best Michelin-starred restaurants, such as Zum See, which serves traditional Swiss food and Chez Vroyny. In addition to excellent restaurants, there are also elegant private chalets or boutique hotels with a 5-star experience.

Handpicked accommodations for the luxury traveler

Alex Lodge Private Luxury Apartments, Zermatt Village Center

Alex Lodge offers private luxury apartments, featuring elegant furnishings and family-friendly amenities such as black marble floors, natural walls, and a beautiful garden.

Guests can enjoy the sauna, steam bath, hot tub, massages, and beauty treatments. If you’re searching for accommodation in Zermatt, I highly recommend the Penthouse with Mountain View, which can accommodate up to 10 people.

Book Alex Lodge Private Luxury Apartments here

Enjoy your stay at Alex Lodge Private Luxury Apartments

Have fun at Alex Lodge Private Luxury Apartments

Grand Hotel Zermatterhof, Zermatt Village Center

Grand Hotel Zermatterhof is located in the heart of Zermatt and has three excellent restaurants, one of which has a Michelin star. Besides the outstanding dining options, the Vita Borni Spa, indoor pool, and two bars are not to be missed! Overall, I recommend this hotel to travellers looking for luxury and sophistication.

Book Grand Hotel Zermatterhof here

Relax and unwind at Grand Hotel Zermatterhof

Have a great time at Grand Hotel Zermatterhof

1.4 Design-lovers

If you have seen the Disney movie “Third Man on the Mountain,” you will recognize this place almost instantly. In fact, after watching this movie, I wanted to find and visit Zermatt as soon as possible! And where better to explore Zermatt than the Matterhorn Museum?

Here, you will learn about history, culture and architecture. Also, Swiss cuisine is not to be missed, especially their breakfast. Reserve a table at Bistro Fuchs and enjoy every bite and the masterfully designed interior.


Since I have already told you enough about Winkelmatten, it is time to describe one of the delightful restaurants that offers creative dishes and a pleasant atmosphere in a stylish interior. For modern food creations, go to Aroleid Wood Restaurant or Brasserie 1809.

If you want to enjoy the beautiful ornate facade and the same view, Omnia Hotel is waiting for you. Finally, check out the modern interior at Cervo Mountain Resort, which offers a great special menu.

Bahnhofstrasse Area

The main city street has many art galleries and craftsmanship shops. There are many things to see, get inspired by, delight in and enjoy the enthusiastic ambience. Also, don’t miss the chance to sit in one of the stylish local cafes.

Handpicked accommodations for the design lover

Chalet Altesse – Premium Apartments, Winkelmatten

For a maximum of 8 guests, choose Penthouse Apartments. Chalet Altesse – Premium Apartments offers comfortable minimalist-decorated modern rooms facing the mountain or the garden. Furthermore, the hotel offers family rooms and a spa, and the exceptional hosts can help you with anything and even organize an airport shuttle.

Book Chalet Altesse here

Private room at Chalet Altesse - Premium Apartments

Have a pleasant stay at Chalet Altesse - Premium Apartments

Mont Cervin Palace, Bahnhofstrasse Area

Mont Cervin Palace is one of the best hotels in Zermatt opened in 1851, and it deservedly carries the five stars it owns. It is a “Leading Hotels of the World” group member. There are two swimming pools, a huge sauna and two top restaurants.

Every room has a balcony, and some have a patio. The location couldn’t be more central – 300 metres from the station. Make sure to catch Joseph’s Bar, which is filled with timeless piano melodies.

Book Mont Cervin Palace here

Make yourself at home at Mont Cervin Palace

Enjoy your time at Mont Cervin Palace

1.5 Groups

Are you looking for sunshine in snowy Zermatt? Note the Blauherd Fluhalp Hike trail, which is intended for walking only. If you encounter a skier, know you need help finding your way.

As a halfway reward, you will be welcomed at the resort by the Fluhalp Restaurant. Don’t worry about choosing accommodation; every hotel is close to the centre. When you pick where to stay in Zermatt, choose one with suites or rooms for multiple people.


Just 15-20 minutes from the centre, this neighbourhood offers excellent hotels and is a great starting point for walking. Here, you can find a large selection of chalets that can host up to 10 people.

Zermatt Village Center

Here is the hotspot of group activities and the possibility to book a guided tour. Also, consider paragliding or glacier hiking. And best of all, you don’t need transportation, so you can plan more activities without worrying about bus delays.

Handpicked accommodations for groups

Chalet Z`Wichjehüs, Winkelmatten

If you are looking for a place to stay in Zermatt in a quieter area, just 10 minutes from the centre and 300 meters from the ski lift Chalet Z`Wichjehüs might be for you.

Hiking and bicycle trails are just a few steps away. The apartment is adorned in modern alpine style, with a central fireplace and a fully equipped kitchen.

Book Chalet Z`Wichjehüs here

Experience comfort at Chalet Z`Wichjehüs

Have a wonderful stay at Chalet Z`Wichjehüs

Hotel Antika, Zermatt Village Center

The offer includes staying in spacious rooms with an excellent view of the mountain and a fireplace in the living room. Also included is enjoyment in the spa, which has two saunas, a steam room, and a relaxation room.

The nearest ski lift is a 5-minute away, and the closest attraction is Zermatt Church, 100 meters from Hotel Antika.

Book Hotel Antika here

Enjoy your stay at Hotel Antika

Have fun at Hotel Antika

1.6 Solo-travelers

If you are not a skier, try the Apres-Ski experience that Zermatt has to offer. You can arrange a day trip to Gornergrat and enjoy the 33-minute scenic train drive. The city is extremely safe, and the locals are ready to show you what their little place offers, which they are incredibly proud of.

Bahnhofstrasse Area

The atmosphere is lively here, and you will be very close to the railway. You will always come across someone who can help or offer you company. On the main street, you will get to know the local culture best and find suitable dormitory-style accommodations for solo travellers.


This tranquil and secluded neighbourhood is ideal for solo travellers seeking adventure, relaxation and memorable experiences. It is also incredibly welcoming and safe for first-time visitors.

Handpicked accommodations for a solo traveler

Unique Hotel Post, Bahnhofstrasse Area

If you are looking for a solo traveller-friendly hotel with free Wi-Fi, a spa, restaurants, and free transport to the train station, the Unique Hotel Post will warmly welcome you. Consider the Style Single Room for the ultimate enjoyment! Also, the ski lift is only 500 metres from the hotel.

Book Unique Hotel Post here

Relax and unwind at Unique Hotel Post

Have a great time at Unique Hotel Post

Zermatt Youth Hostel, Winkelmatten

Here, you will find an excellent price-quality ratio. The restaurant offers a fabulous breakfast every morning, and Zermatt Youth Hostel is close to the centre, just 10 minutes on foot. However, note that Wi-Fi is available only in the public area, and you can choose a bed in a 3,4 or 6-bed bedroom.

Book Zermatt Youth Hostel here

Private room at Zermatt Youth Hostel

Have a pleasant stay at Zermatt Youth Hostel

1.7 Nightlife Traveler

Did you think Zermatt would disappoint you with its nightlife? Well, you’re mistaken. Some bars offer a rich nightlife program:

  • The famous Harry’s Ski Bar
  • Paperla Pub with live music
  • and fancy Joseph’s Bar

Bahnhofstrasse Area

This section provides apres-ski bars, such as the famous dance floor of the Schneewittli Bar and Disco. Take advantage of the Broken Bar Disco, which has a modern vibe, and finally, the Cava Club, which attracts upscale clientele.

Zermatt Village Center

This is every pub crawler’s dream because everything is in one place, and it’s easy to go from one bar to another. Here are some ideas for places to visit:

  • Vernissage Club with live performances
  • Club Cervo, where you can try the best cocktails
  • Pink Live Music Bar

Handpicked accommodations for nightlife

Backstage Boutique SPA Hotel, Bahnhofstrasse Area

Backstage Boutique SPA Hotel features a stunning location that owns the oldest cinema in the town. There is also an excellent spa and uniquely furnished rooms with open fireplaces, free Wi-Fi, and a private balcony.

Book Backstage Boutique SPA Hotel here

Make yourself at home at Backstage Boutique SPA Hotel

Enjoy your time at Backstage Boutique SPA Hotel

Residence Bellevue, Zermatt Village Center

Residence Bellevue is close to the train station and has two bedrooms, one with one double bed and the other with two single beds. All apartments have a balcony and a kitchen with a mountain view.

Book Residence Bellevue here

Experience comfort at Residence Bellevue

Have a wonderful stay at Residence Bellevue

1.8 For the Budget Traveler

Zermatt hides excellent places to try Swiss Cuisine at reasonable prices. And by that, I mean extra good cheese or excellent Swiss chocolate. Regarding transportation on a budget, it is best to land in Zurich and after 3 hours travel to Tasch, where you will catch a train.

Another good option you can buy online is the Swiss Travel Pass, which includes transportation and four days of visiting the museum.


This town is located 5 km from Zermatt, your mandatory stop on the way to the town. Here you will get cheaper accommodation, and you will enjoy a calmer environment, and you will still be close.

Handpicked accommodations for budget traveler

Matterhorn Inn, Täsch

Spotless, clean hotel with fabulous food and buffet breakfast. It offers free parking on the site and is close to the train station, available 24 hours a day for transportation. Matterhorn Inn has rooms for 1 to 5 guests; in all rooms, there is a private toilet, an excellent Wi-Fi connection and a coffee machine. The first ski lift is located 350 metres away.

Book Matterhorn Inn here

Enjoy your stay at Matterhorn Inn

Have fun at Matterhorn Inn

Hotel Mountime, Täsch

Almost every room has a balcony and mountain view, which makes Hotel Mountime unique. In addition, it is only 500 meters from the ski lift and offers family rooms. An overnight stay per person costs 80 euros in a Standard Triple Room.

Book Hotel Mountime here

Relax and unwind at Hotel Mountime

Have a great time at Hotel Mountime

2. Best Neighborhood to Stay in Zermatt

This is the ultimate guide to where to stay in Zermatt, and these are the neighbourhoods you should definitely check out:

  • Bahnhofstrasse Area
  • Winkelmatten
  • Zermatt City Centre
  • Täsch

3. FAQs

What is the best neighborhood to stay in Zermatt?

The best neighborhood to stay in Zermatt depends on your preferences and travel style. However, some popular areas include the Bahnhofstrasse Area, Winkelmatten, Zermatt City Centre, and Täsch. Each neighborhood offers unique experiences and accommodations suitable for different types of travelers.

Where should you not stay in Zermatt?

While Zermatt is generally a safe and welcoming destination, there are no specific areas where you should avoid staying. However, travelers should research accommodations thoroughly to ensure they meet their preferences and needs. Additionally, considering factors such as proximity to attractions, amenities, and transportation can help in making an informed decision.

What should I avoid in Zermatt?

While Zermatt is a beautiful destination with plenty to offer, there are a few things visitors should keep in mind to enhance their experience. Avoid littering or disturbing the natural environment, as Zermatt is known for its pristine landscapes. Additionally, respecting local customs and regulations, such as adhering to designated hiking trails and observing quiet hours, can contribute to a positive experience for both visitors and residents.

Where should I stay in Zermatt for the first time?

For first-time visitors to Zermatt, the Bahnhofstrasse Area and Zermatt City Centre offer convenient locations with easy access to transportation, dining, and attractions. These areas provide a bustling atmosphere with a wide range of accommodations to suit various budgets and preferences. Additionally, staying in these central neighborhoods allows for exploration of Zermatt's charming streets, vibrant culture, and stunning mountain views.

4. Map + All Sights

Dive into our map to explore a range of accommodations, each pinpointed for your convenience. Whether it’s a cozy chalet, a family-friendly hotel, or a budget-conscious hostel, Zermatt caters to every preference and budget. Let our map guide you through the best areas to stay, ensuring your visit to Zermatt is nothing short of magical.

5. Summary of Where to stay in Zermatt

Consider this snowy paradise you can enjoy year-round. It will provide a fantastic experience no matter what type of traveller you are! Now that you know where to stay in Zermatt, it’s time to start planing the adventure of a lifetime!

For even more excellent European travel destinations, check out the rest of my blogs!

Other European Destinations

Before you run off, here are a few more handwritten articles for you. These will help you to find more unique experiences and enjoy your holidays at fullest.

Any Questions?

There you have it. I hope you have no questions and found your home in my home town.

However, please remember: I am not perfect, and it is likely I missed a few things to point out.

Therefore: Do you have questions? Is anything not clear?

Please please please drop me a comment below with your email! I will reply to you ASAP via email and here in the comments.

In fact, your questions help me to make this article better. So I help you to help me.

Travel Europe Smarter in 2024

Safety: Travel Insurance
Hey Mondo and Safetywing are the best travel insurances.

Find better Flight Deals
Famous Skyscanner is the #1 tool to find great deals for flying to Europe.

Need a Guide?
Take Walks run small walking tours all over Europe. They offer high-quality walking tours with exceptional guides.

Need internet in Europe?
Unleash your mobile freedom in Europe with Airalo.com eSIM card with instant activation, comprehensive coverage, cost savings, and unmatched convenience, all in one tiny chip! More info and discount code here.

Reliable Car Rental
Discover Cars.com is a top website for renting cars. Read our full review.

More Money-Saving Travel websites

Check out our guide to the best 16 Travel Websites for Europe.
Bookmark this site; it will easily save you money using these recommended websites.

best Travel Sites for Europe